Provider User Registration

User accounts and passwords must adhere to our security policies. We do not allow generic emails to be attached to user accounts or sharing of user accounts. All passwords must be treated as sensitive, confidential information and must not be shared with anyone, including but not limited to administrative assistants. This is to ensure that data entry can be tied directly to the user that performs the action when auditing transactions. You will need to create an account associated to your business email account, not a generic account. Any accounts with email addresses that do not contain the user’s first or last name have been flagged. User xyz@gmail.com does not include the user’s first or last name.

Your Carelon Access ID is also known as your ASO Provider ID. This number was created upon your enrollment as a DBHDD provider and was included in your Completion Letter. If you do not know your Number, please email DBHDD.Provider@dbhdd.ga.gov.